FAQ + POLICIES

  • What types of payment do you accept?

Only payments through PayPal for the time being.

 

  • What does it mean when an item is marked as [Pre Order]?

Items marked with “preorder” mean they are made to order. The item isn’t currently in stock but I am in the process of collecting orders to make a bulk purchase. 

Items that have a preorder status typically have a larger MOQ (minimum order quantity.) Having a bulk order allows me to purchase stock that addresses everyone's needs, while also being able to provide a lower price for the product.

*If the MOQ for a preorder item is not met and I feel I will be unable to fulfill the current volume of orders, all orders will be refunded.

 

  • How long will it take for my items to arrive?

Fulfillment for pre-order items vary. The typical pre-order item cycle will run anywhere from 2-6 weeks (from order to delivery) Specialty items may take longer and a notice for this increase in fulfillment cycle will be present on all item’s order pages.

All other products will be sent out with in 3 days of the shop’s closing and should arrive to you with in 2-4 days (domestic US) or 1-2 weeks (international) 

 

  • Return Policy

No returns or exchanges are accepted unless damaged or incorrect. All sales final.
Seller not responsible for items damaged or lost during transit.

In the instance you receive a damaged or incorrect item, please send an email to the contact below with photos of your received item as well as your order receipt.

For any further questions, please contact [email protected]!